Definitions

In these Terms, the following definitions apply:

• Personal Information:Information that identifies, relates to, describes, or is capable of being associated with an individual.
• Processing:Any operation or set of operations performed on Personal Information, whether or not by automated means, such as collection, organization, storage, alteration, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.
• Balon AI:Refers to the company, its subsidiaries, directors, officers, employees, agents, affiliates, and partners.
• Services:All products, services, software, applications, information, and facilities offered by Balon AI.
• User:Any individual or entity that uses, accesses, or interacts with our services.
• Content:All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code.

Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, mailing address.
• Payment Information: Credit card details, billing address.
• Technical Information: IP address, browser type, operating system.
• Usage Information: Pages visited, time spent on site, links clicked.
• Communication Content: Messages, inquiries, feedback you provide.
• Device Information: Device type, unique device identifiers.

How We Use Your Information

We use your information for various business purposes, including:

• Service Delivery: To provide, operate, and maintain our services.
• Communication: To respond to your inquiries, send updates, and provide customer support.
• Personalization: To personalize your experience and suggest relevant content.
• Marketing: To send promotional emails and offers you may be interested in.
• Analysis: To understand user behavior and improve our services.
• Compliance: To enforce our terms and comply with legal obligations.

How We Share Your Information

We may share your Personal Information with:

• Affiliates: Companies that are related to us by common ownership or control.
• Law Enforcement: Authorities if required by law or to protect our legal rights.
• Business Transfers: In connection with mergers or acquisitions.

Third-Party Services

Our services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.

Data Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

Data Retention

We retain Personal Information for as long as needed to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

• Access: Request a copy of your Personal Information.
• Rectification: Request corrections to inaccurate or incomplete information.
• Deletion: Request the erasure of your Personal Information.
• Restriction: Request the restriction of Processing under certain circumstances.
• Portability: Request to receive your Personal Information in a structured, commonly used format.
• Objection: Object to the Processing of your Personal Information under certain conditions.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

International Data Transfers

Your Personal Information may be transferred to, stored, and processed in countries outside of your jurisdiction, including the United States. We take measures to ensure that international transfers comply with applicable data protection laws.

Children’s Privacy

Our services are not directed towards individuals under the age of 13. We do not knowingly collect Personal Information from children. If we become aware that we have collected Personal Information from a child, we will take steps to delete such information.

Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any such changes constitutes your acceptance of the new Privacy Policy.